LostinTexas Posted February 26, 2021 Share Posted February 26, 2021 (edited) I ordered a pocket knife to replace the one I've been carrying for years because my hands are getting cantankerous. 2 weeks go by and I get a notice delivery has been postpones. Ya, no kidding? You've been sitting on the order for 2 weeks. Well, then comes the snowpocolypse in Texas and many other places. 3 weeks in I order a second and cancel the first one. I get a mail that says a replacement has been sent for the original. WTH? I get in touch with Libid with Amazon. Seemed nice enough, told him I needed a refund and didn't want the order because I had placed a second order and was trying to cancel the original. No problem. Refund issued, thanks all around, order cancelled. Two days later 2 knives show up on the front porch. REALLY?! Get in touch and try to explain the situation while being told that Prime member or any one else doesn't have orders delayed like that. Sorry, your feels don't override the facts. Proceeded to explain I got prime for that very reason, and nothing has really changed so the need for my Prime membership is kinda lost. Orders sent from Dallas will sit in queue for 7-10 days then ship and be here next day. Nothing special about shipping speed. Third party will jump through hoops to get orders out. Go figure. Anyway, several days go by and now Amazon wants to know where the return is. Don't get me started. I have 6 more days (two weeks total), then have to reapply for the return, I may just wait since they are so interested all of a sudden. I get a notice a day for the past 4 days. It is a special trip and about 40 miles round trip to go to the UPS Store, so they can get it at my convenience instead of theirs. Turnabout is fair play. They should be happy I offered to return the thing to start with, it is the right thing to do, and I kinda hoped they would just say forget it and you're welcome. It has happened before. I still have 3 orders not filled from last year. Lost. Gone. No one knows. I must admit they have been spot on in refunding the price, but I wanted the items and just said screw it on two of them. Rant over, and I know it's lame, but they are getting very sloppy. Edited February 26, 2021 by LostinTexas 2 Link to comment Share on other sites More sharing options...
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